Delivery Information

Who are we?

Vitality Innovation AS, organization number 987701900.
Risøytoppen 11A, 3290 Stavern

Mailing address:
Vitality Innovation AS, Postboks 42 Fritzøe Brygge, 3285 Larvik

Our website address is: https://www.vitalityinnovation.no

Information and images on the site are owned by the company or partner and can not be copied without permission.

Terms and conditions

Pricing
Each product has prices including VAT in Norwegian kroner. In cart you can see the total price including VAT, shipping and payment.
Shipping costs will be added to all orders in accordance with Posten’s tariffs.

Shipment of goods
Orders are sent out Tuesday and Thursday. Normally it will take 1-3 days then before the item (s) arrive at the recipient / post office / Post in store.

Payment
Payment is made by the chosen payment method in the box on the website. Payment methods are provided by Bambora with partners. Foreign order from

  1. Online Payment
    Our card payment accepts the following payment cards; Visa, MasterCard and Maestro. When using credit cards, transaction will be charged directly.
  2. VIPPS
    Payment with VIPPS is carried out using mobile number and verification of mobile bank ID
  3. Invoice & partial payment
    In cooperation with Lindorff, we offer a safe and simple invoice and payroll solution. The service offers you a one-time credit as payment for your purchases. The one-off loan means that the credit is tied to the individual purchase and that you as a consumer have no further outstanding credit relationships with Lindorff. More information and general credit terms for the payment solution can be found at bill.lindorff.no. With invoice selection, the due date is 14 days. Invoice will be sent to the email address you provided or to your people-registered address depending on your choice of distribution at the time of purchase. When selecting an invoice, you can choose to pay the full amount at once or alternatively log in to bill.lindorff.com and apply for a partial payment agreement.
    In order to use the service, you must have a permanent and official Norwegian residential address at the time of purchase and be at least 18 years old. The payment method is only available to individuals, assuming that you have taken care of your financial obligations and have a good payment history. A credit check is made in connection with the purchase. The credit assessment is performed by Lindorff Payment Services AS, and the information will not be stored at the online store where the purchase is made. Your personal information will only be used to decide whether or not to grant credit. In case of late payment or late payment, you will receive a purge fee and late payment and any charges for debt collection. For full terms of Lindorff’s invoice and payment service, see the links below:
    Lindorff’s general credit terms for invoice and partial payment:
    https://webinvoice.lindorff.com/Docs/CreditConditions?key=200436&language=nb&format=html
    Standardized European Consumer Credit Information:
    https://webinvoice.lindorff.com/Documents/StandardEuropeanConsumerCreditInformation_NO_nb.html Lindorff’s customer service will help you with any questions regarding your invoice or partial payment. Contact Lindorff’s customer service by e-mail at bill@lindorff.no or by phone 23 17 11 56, Monday – Friday at. 08.00 – 16.00
    See also FAQ on bill.lindorff.noRepayment for invoice and partial payment purchases
    If you have paid your invoice or partial payment, but later regret your purchase, you have a receivable at Lindorff. Lindorff will refund the amount that you have paid after we have received information from the reseller regarding approved return. The refund will be made to your account and you must therefore inform us about your bank account number and billing information.
    Contact Lindorff’s customer service by e-mail bill@lindorff.no or by phone 23 17 11 56, Monday – Friday at. 08.00 – 16.00.
    Invoice fee
    An invoice service is available on invoice with 14 days due date. For partial payment a monthly fee of NOK 50 and an interest rate of 21% is payable. Normally, partial payment is offered over 3, 6, 12 or 24 months specified according to purchase price.

Privacy, Security and Personal Information
In connection with the order you agree that Vitality Innovation AS will store and use your information. We do this to fulfill our obligations to you. We also document all communications we have with you via email to provide the service you expect from us. Vitality Innovation AS will not disclose your personal information to third parties. Under the Privacy Act, you have once a year the right to request the information we have stored about you. We reserve the right to use e-mail to send marketing and newsletters

Warranty
When you receive your order, it is important to check the goods for damage or defects.
Should the product be damaged or damaged, please contact us by e-mail for further instructions.
Our products are considered fresh products with different durability in unopened packaging and after cork or lid or other seal has been opened. It is important that the products are stored in accordance with. description on the product label. Please contact if you are wondering.

Right of withdrawal on purchase
As a customer you have the right to cancel the purchase within 14 days of receipt of the goods. This assumes that the item can be returned unopened as you received it. See reminder form.

Return of goods
If you use your right to cancel a purchase, we will refund the full amount of the goods as soon as possible or within 30 days from the date we received the goods. You must pay the return costs when the goods are returned.